Confirmations Team Member
At Monster Reservations Group we pride ourselves on providing the best experience possible for our guests, our partners, and, most importantly, our Team Members. With over 15 years in business, we are thrilled to be able to offer competitive pay and a work environment that fosters continued growth and success.
Monster Reservations Group is currently seeking passionate team members who enjoy a Fun, Energetic, and Fast Paced Work Environment to join our team! Do you enjoy building relationships, overcoming challenges, and the ability to grow with one of the premier marketing firms in the Vacation Ownership Industry? If so, Monster Reservations Group is the place for you!
SALARY
- $19/hr
SCHEDULE
- You will be asked to arrive 30 minutes prior to shift each day for training and working on fundamentals
- Mon-Fri: 12:30 pm - 9:00 pm
- Sat: 9:00 am - 6:00 pm
RESPONSIBILITIES
- Inbound/Outbound calls assisting guests with general questions and resolving issues, and helping guests confirm their vacation.
- Knowledge of destinations both domestically and internationally
MINIMUM REQUIREMENTS
- Positive attitude
- Effective communication skills
- Upbeat and outgoing personality
- Great work ethic
- Energy and enthusiasm, dependability
- Reliability
- Ability to follow structured guidelines
- Leadership experience, customer service, and sales skills experience is a plus!
BENEFITS
- Advancement opportunity
- Paid holidays
- Paid time off
- Generous health / life / dental / vision insurance benefits
- 401K with 4% matching
- Fully stocked break area
- Casual dress code
- Personal travel credit every year
- Full-time / year-round work
FILL OUT TO APPLY
TEAM MEMBER REVIEWS
Pattea
"My experience at Monster has been transformative! I can't believe that it has been over 3 years since I walked into Unit D. Monster has pushed me out of my comfort zone on more than one occasion and I'm better for it. Everyday is a new challenge and never a dull moment. I'm always interested to see what's next!"
Scott
"Monster is an amazing place to work. I started on the phones as a Guest Services team member and loved the support, camaraderie and the way leadership worked to enhance my skills and experience. Now as a leader one of the most rewarding parts of my job is helping team members achieve the same experiences I had. Make no mistake we do work hard, but when you are working in the right atmosphere time flies by. Hoping you are Monster enough to join our team."
Sam
"Well, almost 10 years in Sept & Man, has it flown by! My journey with Monster has definitely been a lot of self-growth, pushing myself to do things out of my comfort zone, willingness to take feedback and implement it, and striving to be better and learn every single day. It has been adapting to change and culture and leading individuals to success daily. My love for Monster and the team I work with is unreal. We have a certain type of relationship and connection throughout our teams, making our company different from anywhere else."
Julia
"My time at Monster has been life changing. When I started, I was a little lost in life - I found purpose and a life direction doing something I love with humans I truly enjoy! Because we are always evolving, there is always something new and exciting to learn and I, in turn, get to continue my own personal growth. Forever grateful I stumbled in the doors and stayed!"
Anna
"My journey at Monster has been one to remember for the long run! I have been blessed to work with team members & leaders who want to see you succeed more than they want to breathe & that is dedication at its highest level. Monster has taught me how to handle life's crazy challenges, communicate effectively, push myself to be the best that I can be & I can say Monster will only grow more individuals to this level as well! I'll be coming up on 4 years working for Monster Reservations Group & I can't wait to see where the next 4 years takes us!"
Blake
"My time at Monster has been life-changing! I found my niche. I love how Monster identifies your skills and puts you in a position to succeed. If you know me, you know I genuinely love my team members and am excited to come in every day and get guests on vacations! I cannot believe I have been with Monster for over 5 years! Time flies when you're having fun! This company not only talks the talk, but we walk the walk!"
Rachel
"From the very moment I walked in the door here at Monster I knew I found a home, I knew that this was the environment for me to grow as a person, as a leader, and as a team member. I found a career here at Monster Reservations Group. I have been able to accomplish so many of my goals and dreams here in such a short amount of time. I have spent a wonderful and magical 3 years here at Monster and look forward to many many more years here with my team. Thank you Monster for every blessing and milestone you all have enjoyed with me in this time together. If you're looking for a safe and fun environment to grow and make your dreams come true, Monster reservations Group is the place to go!"
Kenneth
"Working at Monster Reservations Group has been a wonderful experience. Not only does the company allow your personality to shine unapologetically but they also encourage you to showcase your skill sets and allow you to grow with those in mind! I found my home here a year ago, and since then I haven't looked back. I look forward to walking in those doors every day meeting with the team and showing what we can do. Never before have I found a career, and the change from day to day here at Monster is exactly what makes me love it so much."
2023 COMPANY QUOTE
“Practice makes perfect, but it doesn’t make new.”